Frequently asked questions

Frequently Asked Questions

Useful Information

Please send us your requirements to comercial@interandina.com. Our team will get in touch with you to provide a personalized quote.

To start collaborating with us, you can request that we create you as a client in our database by sending an email to comunicados@interandina.com. Our team will provide you with the details and specific requirements.

Our services are highly specialized. Instead of a call center, we will assign you a dedicated operations agent. You will always contact your assigned agent directly for any inquiries or requests.

It is not necessary. Interandina has its own customs agency called Andina de Aduanas. This simplifies the process and ensures compliance with all Colombian customs regulations.

We work with a wide range of airlines and shipping companies. We have preferential rate agreements with most of them, allowing us to offer flexible and competitive options for your international transport needs.

Thanks to the efficiency of our import process, we take one business day, once the cargo arrives at the airport, for air operations and 3 to 4 business days for sea cargo.

We are experts in direct unloads (24-hour clearance) for air operations, streamlining the logistics process and ensuring optimal times for the import and export of goods.

In maritime operations, we guarantee record times of 2 to 4 days for the clearance of cargo, exceeding industry standards and providing efficient and fast service.

Our focus on direct unloads and the record times we offer in air, maritime, and land operations set us apart in the market. This unique capability positions us as leaders in logistical efficiency, exceeding customer expectations.

Do you have any additional questions?

Contact us now!

We will be delighted to talk with you